Privacy Policy
Last updated: April 13, 2026
Strevo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
Contact details: name, address, billing/shipping address, phone number, email address.
Financial information: payment card details, transaction history, payment confirmation.
Account information: username, password, preferences, settings.
Transaction information: items viewed, added to cart, purchased, returned, exchanged, or cancelled.
Communications: information you include when contacting customer support.
Device information: browser, device type, IP address, identifiers.
Usage information: how and when you interact with or navigate the Services.
How We Use Your Personal Information
Provide and improve the Services: process orders, ship products, manage your account, handle returns/exchanges, and tailor your shopping experience.
Marketing and promotions: send you updates, promotions, and advertising relevant to your interests.
Security and fraud prevention: authenticate accounts, detect and prevent fraudulent or malicious activity.
Customer support: respond to inquiries, resolve issues, and maintain our customer relationship.
Legal obligations: comply with applicable laws, respond to legal requests, enforce our terms and policies.
Returns Policy
We accept returns under the following conditions:
Returns must be requested within 14 days of delivery.
The return must be justified (defective, damaged, or incorrect product).
Returned products must be unused, unworn, and in their original packaging.
Return shipping costs are the responsibility of the customer.
Approved returns are refunded in the form of store credit only.
We reserve the right to refuse unjustified or late return requests.
How We Disclose Personal Information
We may disclose your information:
To service providers who perform services on our behalf (e.g. payment processing, shipping, customer support).
To business partners for marketing and advertising purposes.
When you consent or request us to do so (e.g. shipping carriers, social media integrations).
In connection with business transactions, legal obligations, or to protect our rights and safety.
Third-Party Links
Our Services may contain links to websites or services operated by third parties. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
Security and Retention
We implement reasonable security measures, but no system is completely secure. We retain personal information as long as necessary to provide the Services, comply with legal obligations, and resolve disputes.
Your Rights
Depending on where you live, you may have the following rights regarding your personal data:
Access/Know: request a copy of your personal information.
Delete: request deletion of your personal data.
Correct: request correction of inaccurate data.
Portability: request transfer of your personal information.
Opt-out of targeted ads: in certain jurisdictions, you may opt out of the use of your data for targeted advertising.
Manage communication preferences: unsubscribe from promotional emails at any time (non‑promotional emails may still be sent, e.g. order confirmations).
Where required by law, you may also: object to processing, restrict processing, withdraw consent.
We may require identity verification to process your requests.
Complaints
If you have concerns about how we process your data, you can contact us at the details below. You may also have the right to file a complaint with your local data protection authority.
International Transfers
Your data may be transferred and processed outside your country of residence. We will take reasonable steps to ensure your information remains protected.
Changes
We may update this Privacy Policy from time to time. The "Last updated" date will be modified accordingly.
Contact
If you have any questions, or wish to exercise your rights, you may contact us at: